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Portal Team

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Latest activity by Portal Team
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    Portal Team created an article,

    Firmware Release 1.2.215

    1. General
    2. Firmware Release Changelog

    This is a non-critical release created to address bugs in features and improve stability  Fixes an issue in Parental Control where the hour may shift when entering/leaving the daylight saving time...

    • Portal Team
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
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    Portal Team created an article,

    Firmware Release 1.2.208

    1. General
    2. Firmware Release Changelog

    Release 1.2.208 is a mandatory/automatic upgrade that was performed on November 2, 2017, at 2 am.  Portals that were offline at that time will be immediately upgraded when placed back online. Chang...

    • Portal Team
    • Edited
    • 5 followers
    • 3 comments
    • 3 votes
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    Portal Team created an article,

    REGARDING THE SECURITY VULNERABILITY KNOWN AS ‘KRACK'

    1. General
    2. Announcements

    November 2, 2017 Dear Portal Owners, An automatic software upgrade (version 1.2.208) has been released to eliminate the 'KRACK" vulnerability in Portal mesh systems. Single Portal systems have...

    • Portal Team
    • Edited
    • 4 followers
    • 1 comment
    • 6 votes
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    Portal Team created an article,

    Firmware Release 1.2.203

    1. General
    2. Firmware Release Changelog

    Improvements to simplify and speedup mesh setup and configuration IEEE 802.11r Also known as "fast roaming," this is an amendment to the IEEE 802.11 standard that allows fast and secure...

    • Portal Team
    • Edited
    • 6 followers
    • 10 comments
    • -1 votes
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    Portal Team created an article,

    Firmware version 1.2.196 (Europe only)

    1. General
    2. Firmware Release Changelog

    Changes in Portal firmware version 1.2.196. Being rolled out in stages starting Monday August 7th for Europe only. Improve the interoperability with the specific modem and ISPs

    • Portal Team
    • Created
    • 2 followers
    • 0 comments
    • 0 votes
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    Portal Team created an article,

    Firmware version 1.2.157

    1. General
    2. Firmware Release Changelog

    Changes in Portal firmware version 1.2.157. Being rolled out in stages starting Tuesday June 20th.   Fix for random disconnects and red LED faced by small set of users Mesh creation bug fix QoS im...

    • Portal Team
    • Edited
    • 4 followers
    • 0 comments
    • 1 vote
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    Portal Team created an article,

    Firmware version 1.2.152

    1. General
    2. Firmware Release Changelog

    Changes in Portal firmware version 1.2.152. Released on Wednesday May 14th.   Service VLAN (802.1q) QoS Bug fix for radar sensor for FastLanes Stability and bug fixes

    • Portal Team
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    • 1 follower
    • 0 comments
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    Portal Team commented,

    Official comment
    1. Community
    2. General Discussion
    3. Random Disconnects

    Hi TK, thanks and glad to hear.  All,  Please do let us know if random disconnects are still occurring and/or if its better since April. We've identified a bug and fixed the issue.

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    Portal Team commented,

    1. Community
    2. Feature Requests
    3. Stop this SPAM

    Hi Ben,   Sincere apologies for the spam. We are fighting the spammers, have removed 60+ posts, and working with Zendesk to see how to stop this in an automated fashion.    Thanks for the patience ...

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    Portal Team created an article,

    ALERT: Please update to latest iOS and Android app

    1. General
    2. Firmware Release Changelog

    All:   Please update right away to the latest iOS and Android app in order to continue to remotely control your Portal.    Why? A new firmware release 1.2.152 is being released which requires eithe...

    • Portal Team
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes