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David

  • Total activity 51
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Activity overview

Latest activity by David
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    David commented,

    If you wish to reset the admin password back to the default of password, then you will need to hold the reset button down for at least 10 seconds.  This will cause a factory reset and this will ret...

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    David commented,

    Hi Nicholaus, If you'd like to open a ticket and provide us with your Product ID and permission, we can track WiFi usage and look for unauthorized devices.  WAN traffic volume can be logged, but we...

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    David commented,

    DeShawn, Got it.  I'll try to figure out the "kind of working some of the time" issue with our raspberry pi's in the lab as my evening fun project this week. I'll also let you know if I c...

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    David commented,

    We agree that IPV6 support on Portal is something that we need to release soon.  In the meantime, this might help you with configuring the latest version of Octoprint to work with IPV4.    https://...

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    David commented,

    Good inputs.  Portal has a sniffer that measures actual traffic volume.  All other routers can only tell how many devices are on a channel, which is often very different than traffic volume.  One k...

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    David commented,

    Ring does need to have a few ports open on the router. https://support.ring.com/hc/en-us/articles/205385394-What-Ports-Do-I-Need-to-Open-in-My-Firewall-for-Ring-Doorbells-and-Chimes- I've opened a ...

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    David commented,

    Zac,   As mentioned you might have a format issue with your CRUZER drive. In general, if it's 32Gb or less use FAT32.  If it's larger use exFAT. This will let you move between PC, MAC, and Linux.  ...

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    David commented,

    Since Portal is the FTP server, the address shown will be that of Portal (default is 192.168.8.1).  It's a good question as the implementation implies that it can be changed on this screen.  It can...

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    David commented,

    Official comment

    Kanwar, In Bridge Mode, Portal has no NAT funtions enabled.  I'll file a ticket for you on this.  Let the suport team know the Product ID from the bottom label of the Portal and they can verify the...

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    David commented,

    Hi Kristy,   The specifications are: Input: 100-240V  50-60Hz  0.9AMax Output 12V 3A with positive polarity on the inner conector tip If you send an email with your address to us, I'll check our lo...