I am using BT Infinity here in the UK, connected to the white Openreach modem. My portal has been working fine but stopped working after the latest firmware update. I connected my old Apple router and that worked fine.
I contacted Portal, did some troubleshooting and they have sent me a new router. The new router is still not working. I am pretty sure that something in the new firmware is preventing it from talking to the modem.
Are there any other UK users on Infinity that have their Portals working on the latest firmware?
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