Wired backhaul for 2 portals is working

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9 comments

  • Avatar
    Michael Gizzi

    Ok, I just bought a second portal, and set it up using the directions from the website (connected from the lan on the first portal, and not the lan port of the router.  

    Do I need to do a factory reset and do what you are suggesting?  

    There is no easy way to tell if I am actually backhauling (although the second portal is connected via ethernet going to the main router in the basement.  (Right now my portals are in bridge mode, as the fiber optic comes in in the far corner of the basement, and that router is providing DHCP).  

    I feel like I am being a noob, but the documentation is sparse.   Thanks.  

  • Avatar
    Jerome E

    You need to connect the 2nd portal to the LAN port of your router while setting up mesh. However, if you already have meshed the 2 portals, can you try turning of the 1st portal? If the 2nd portal is connected to a wired backhaul it might use it automatically. If not you need to setup mesh again.

  • Avatar
    Michael Gizzi

    Thanks.   I had done the install in which the 2nd portal was connected to the lan port  of the first portal, but when I moved it to it's permanent home and connected it via lan, I think it worked, as I am seeing almost identical speeds.   About 400-500mb down and 250 up.   Not noticing any drop-off, and the mesh does a great job as devices move from room to room between the two. 

  • Avatar
    Ashecorvin

    So backhaul only works if using the ISP router?  It'd be nice to get it to work off the 1st Portal via LAN port for those who don't use an ISP router.  I use just a modem connected to the 1st Portal which is my edge router.

    Does anyone know if going wired from Portal to Portal will work without bridging either now or eventually?

    Thanks.

  • Avatar
    Jerome E

    Connect the 2nd portal to the lan port of your modem. If you connect the 2nd portal to the lan port of the 1st portal better to have it in bridge mode.

    Also I'm having an issue with the wired backhaul setup. It happens randomly, when I'm near the 2nd portal, I get transitioned to it but I don't get internet connection, it looks like it didn't connect me properly. It's better to use a wireless backhaul until they fix this issue.

  • Avatar
    Dan Booher

    Is that just for setup or do you have to leave it that way? My modem is a simple Netgear CM700 and only has one Ethernet port, so I'm not going to be able to plug in two Portals to my modem at once.

  • Avatar
    Michael Gizzi

    Interesting that this thread just came back today, as I was able to pick up a third Portal on Amazon for $90 on Black Friday and was planning on using it to replace the XyZel Router that is connected to my Fiber Modem.  Of course, both of my existing Portals are in Bridge mode right now, and they are both wired through ethernet.   I haven't even begun to sort out how to turn the new Portal in to the main router.  My gut says I'll need to just wipe out the entire system and start from scratch? But if that can be avoided, it would be great. 

    Can I just  setuo the new portal, create the wifi network that I already have, and leave the existing two Portals in bridge mode?   That seems like it would be defeating the purpose of the mesh network?  Although I figured there also is the option of going to the mesh portals and turning bridge mode off?  And then it would find the new main portal?  Really haven't a clue what the proper way is to move on this.  

  • Avatar
    Jerome E (Edited )

    @Dan Booher, the best setup for you is wireless mesh since your modem doesn't have extra lan ports. Just move your 2nd portal to another location and you're good.

    @Michael Gizzi, mesh for 3 portals is not supported according to Ignition Labs. Since your 2 portals are already in bridge mode, I don't see a problem adding the third portal in bridge mode. Just add it as another network with the same SSID and password, no need to wipe the whole system. Add it as another device from the Portal app (main screen).

  • Avatar
    Michael Gizzi

    @Jerome E 

    So, you'd recommend keeping the original non-Portal router, and just add the third to another ethernet port in the house in bridge mode?    That would work.  I can disable the wireless network (separate SSID) in the non-portal router, and just connect the new portal to it by ethernet.

    Thanks. 

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