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    Christy Wilson

    I'm with you...thankfully I can just send this junk back to Amazon. the "minutes to set up" is going on FIVE HOURS OF RED LIGHT ONLY...and all the "troubleshooting" tells me what to do, but requires it be GREEN FIRST, so no help there whatever. What a waste of money and time this has been

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    Matthew

    Are you sure it is connected properly? It will normally run a software update which can take about 25 mins, and then it is good to go. Check your connections and make sure your internet works with your old router. It really is a fast process, and you do not have to enter much info. 

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