Getting Started

Unboxing

• Mandatory update on Portal
• What's in the Portal box?
• View the latest quick start guide

iOS

• How do I unpair my iOS device from the Portal?
• How secure is the iOS app?
• How long does it take to pair my iOS device with Portal?
• Known issues with the iOS app
• Where do I download the TestFlight app?
• Where can I download the iOS app?

See all 7 articles

Android

• How do I unpair the Android from the Portal?
• How secure is the Android app?
• How long does it take to pair my Android device with Portal?
• Known issues with the Android app
• Why do I need to use the Android app?
• Where can I download the Android app?

Mobile

• Pair your mobile device to your first Portal
• Mobile app unable to find Portal nearby
• Mobile app shows Portal already has an admin
• Mobile app shows Portal is offline during pairing
• Unable to pair mobile app

Web

• Web interface disabled by default when using app
• Configure bridge or access point mode
• Setup a static IP
• Entering your Internet providers login information
• How do I change my default network password?
• How do I change the default web interface password?

See all 10 articles

Connect your Portal to the Internet

• What is Bluetooth used for on Portal?
• Is WPS supported on the Portal?
• What type of security does Portal use?
• Should I use unified network name (or SSID)?
• Power on your Portal before your modem
• My Portal LED light turned solid blue

See all 14 articles

Compatibility Mode

• List of devices for compatibility mode
• Why is my speed slow with an Ooma?
• What is compatibility mode?