There is a one-time mandatory update on your Portal. As soon as your Portal is first connected to the internet it will perform self test and start the required update sequence. Please keep the Portal and modem/gateway powered on during this upgrade process.
The mandatory update may take up to 5min depending on network speeds. The LED sequence during upgrade is as follows:
- Flashing green
- Flashing blue
- Solid green
Once the Portal shows a SOLID green LED the Portal mandatory upgrade is complete.