How long does it take to pair my Android device with Portal? Portal Team Updated December 06, 2016 03:18 Follow Pairing may take up to 5minutes to complete. For short pairing times please ensure that the mandatory update is complete and the Portal LED is solid GREEN before starting to pair your Android device. Related articles Known issues with the Android app Mandatory update on Portal Unable to pair mobile app Why do I need to use the Android app? Pair your mobile device to your first Portal Comments 0 comments Article is closed for comments.