How long does it take to pair my iOS device with Portal? Portal Team Updated June 18, 2017 16:51 Follow Pairing may take up to 5minutes to complete. For short pairing times please ensure that the mandatory update is complete and the Portal LED is solid GREEN before starting to pair your iOS device. Related articles Mandatory update on Portal Known issues with the iOS app How do I unpair my iOS device from the Portal? Web interface disabled by default when using app Mobile app shows Portal already has an admin Comments 0 comments Article is closed for comments.