Firmware Release 1.2.203

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    David Tay

    @Portal -

    I assume the 802.11r and AP steering will function with the Portal units in AP/Bridge mode as well?

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    Natejust

    IPhone Portal app not workong since update. IDL? Any help?

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    Natejust

    Downloaded Portal app for iphone update, still doesnt work. Acts like it is loading up then closes. IDL how about some help here!!!!

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    David

    Natejust,

     

    Can you please contact us with a support ticket, chat, or calling 1-844-278-4411 to reach?

    Please let us know what iphone and iOS revision your using..

    You can also try to un-install the app and then re-installiing it. 

    Thanks,

    David

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    David

    David Tay,

    Yes, 802.11r and AP steering will function in AP/bridge mode.

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    David Tay

    Thank you for confirming!

     

    Two other follow up questions:

    On a mesh Portal setup (assuming Portal set up in mesh mode) will it show me which Portal AP (#1 or #2) the client is connected on?

    Does the second Portal (in a mesh setup) support a wired Ethernet backhaul where the second AP is plugged into an Ethernet port?  The room where I'm planning on placing the second AP has an Ethernet jack with a gigabit backbone and I assume an Ethernet wired mesh will be faster than a wireless mesh.

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    David

    David

    Does the app show which Portal in the mesh each client is connected to?

        - Not in this release of the firmware. 

    Does Portal support wired backhaul?

        - Yes. Follow the mesh setup procedure and Portal will figure out that the AP has an ethernet backhaul.

    If you have any issues, let us know. 

    Regards,

  • Avatar
    David Tay

    @David (IDL)

    In an Ethernet backhaul mesh set up where the second Portal is connected via a wired LAN, how cirtical is the placement of the AP in relation to the first primary AP?  I noticed that on my newly created meshed portal that's connected via a wired LAN/Ethernet backhaul, the Windows client (Win7 Pro, 802.11n adapter) would get erratic WLAN performance.  It connects at 450 Mbps, then drops down to as low as 8 Mbps, and starts fluctuating.  Never had this happened when it was just a single Portal setup (in AP/bridged mode) with the AP in the same location.  Posted about this here: https://support.portalwifi.com/hc/en-us/community/posts/115004969613-Firmware-Release-1-2-203-discussions

    Problem is that because the client status page doesn't show which AP (#1 or #2) the clients are connected to, it's hard to troubleshoot where the issue is, or if it's a placement issue.  Portal #1 is in the basement and Portal #2 is a floor above.

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    David Tay

    @David (IDL) 

    Any updates?

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